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FAQS

Payments & billing

What payment methods do you accept?

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We accept all major credit cards (Visa, Mastercard, Amex), Interac e-Transfer for Canadian clients, and PayPal for international payments.

Is my payment information secure?

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Yes. All transactions are processed over 256-bit SSL encryption and our payment processor is fully PCI-DSS compliant — we never store your card details on our servers.

Will I receive a receipt?

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Yes, an itemized receipt is emailed to you automatically the moment your payment is confirmed.

What if I need a refund?

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Refund eligibility depends on the service booked consultation fees are refundable if cancelled 24+ hours in advance. Contact us directly for filing-fee refund requests.

Can I pay in a currency other than CAD?

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Prices are listed in CAD, but your card issuer or PayPal will automatically convert the charge to your local currency at checkout.